How do you know if your hotel room is really clean amid coronavirus?

How do you know if your hotel room is really clean amid coronavirus?

It's almost impossible to find a hotel that hasn't introduced a new sanitation program, promising its rooms are squeaky clean and will be coronavirus-free. How do you know if your hotel room is really clean?

"It's difficult to distinguish between legitimate cleaning efforts and public relations," says Sheryl Kline, a professor at the University of Delaware who has researched hotel hygiene. "Anyone can do a visual inspection, and it can look clean. Just because it looks clean does not necessarily mean that it is clean."

Hotels have standard room-cleaning practices, which have been upgraded since the pandemic. But there is no universally accepted way to clean a hotel guest room, says Kline.

"Typically, cleanliness is based on visual inspection. This provides an aesthetic evaluation but not an assessment of the possibility of microbial contamination," she adds.

That hasn't stopped the hotel industry from trying to set standards during the pandemic. Consulting experts, a visual inspection, and taking quick action if you're in a place that doesn't meet your expectation can ensure that you stay in a clean room.

Cleaning programs by hotel:Hotels, resorts announce new cleaning programs amid coronavirus

How do you stay safe?

Last month, the American Hotel & Lodging Association (AHLA) introduced an industrywide program called Safe Stay, which created new hotel post-coronavirus safety standards. Safe Stay hotels have "enhanced" cleaning standards throughout the hotel, use cleaning products with a higher concentration of bacteria-killing ingredients and encourage their staff to practice social distancing. The initiative will "ensure greater transparency and confidence" for guests, according to Chip Rogers, president of AHLA.

But how do you know if your hotel room is actually clean? It's not that easy, say experts.

"There is no road map and, frankly, no 100% agreement on the science and health concerns," says Carolyn Richmond, a partner at Fox Rothschild's Hospitality Practice Group. "While guests certainly want to see that cleaning policies and other protective measures have been taken, it has to be more than just window dressing."

Many hotels are going beyond the new industry standards. For example, the Salishan Resort, a golf hotel on the Oregon coast, has introduced stringent new cleaning measures. They include new health screenings for employees and the installation of touchless processes to reduce direct interaction with guests whenever possible.

"We've even created fitness guest rooms with their own dedicated, sanitized Peloton and TRX workout equipment," says Ken Cruse, president of SCP Hotels, which owns the Salishan Resort.

How do you know the hotel room is virus-free?

But then how do you know if a hotel room is clean? You can ask an expert. Travel agents keep lists of the cleanest hotels, based on their inspections and familiarity with properties.

"Our agency has a list of preferred hotels in each city based on past cleanliness, current mandatory hygiene precautions and following updated virus regulations," says Sangeeta Sadarangani, CEO of Crossing, a multi-national travel agency headquartered in London.

For example, hotels that have already started accepting guests in Hong Kong are following a weekly deep-clean policy. They're using sanitizing sprays in the rooms. Restaurant staff use gloves and face masks, even when they aren't on duty. Linens and towels are changed daily.

Guests and experts also recommend that you read hotel reviews from a variety of sources, including travel review sites, blogs and social media. Don't limit yourself to just one source.

Here are the signs that your hotel room is clean

You can inspect the hotel room, too. That's what Chip Bell does when he checks into a hotel. He looks for signs that the cleaning crew has done a thorough job. Are water glasses sealed? Toilet seats strapped? Is the toilet paper folded to a "V" shape?

"I also look for accountability," says Bell, a customer service expert. "Is the housekeeper's name obvious and in multiple places in the guest room?"

Finally, is there an obvious commitment to hygiene? Can you find hand sanitizers in the public restrooms? Are employees wearing face masks and practicing social distancing? Bell carries a supply of sanitizer, face masks and gloves, in case the answer is "no."

Of course, there's no way to tell if your hotel room is contaminated with coronavirus. Truth be told, it's hard reliably tell if you are, either. But just like with people, there are symptoms. If your room looks clean and smells clean, chances are it is.

And if you have doubts? Carry your own cleaners – or stay home.

How professional cleaners can tell if a hotel room is clean

Go to the bathroom. Always start with the bathroom, says Diana Rodriguez-Zaba, president of ServiceMaster Restoration by Zaba, a Chicago cleaning service company that specializes in hotels. "Check around the toilet seat for noticeable grime and lift the seat to check for stains. Check the shower, paying close attention to the corners where gunk and mildew tend to accumulate. Can you spot any hair on the bathroom floor? That's usually a telltale sign the hotel isn't being kept in the cleanest condition," she says.

Look for the little things. Details matter, says Abe Navas, the general manager of Emily's Maids, a house cleaning service in Dallas. "The basics are changing your sheets, dusting and general cleaning. Someone put in real effort when you see clean door handles and clean toilet buttons – the little details," he says. "If your room doesn't have any smudges or fingerprint marks, this is the way to know if it's properly cleaned."

Give it the sniff test. Navas has one final test. "Smell," he says. "There is a certain smell that is not a chemical scent, but rather a nice aroma that comes when your room is properly cleaned." He says it shouldn't be a chemical smell. That means someone has carelessly overapplied bleach or cleaning solution, which could cause problems for you.

The sniff test works the other way around. When Valerie Smith smells smoke or mildew, she turns around and walks back to the front desk. "I ask for another room," says Smith, a retired real estate agent from Shepherdstown, West Virginia "This time, I inspect it before I accept it."

And if it's also smelly? Now more than ever, it's time to check out and find another place to stay.


News Related


Trump’s ‘mission accomplished’ moment is premature and deadly. We have not defeated COVID.

Desperate for crowds and adoration, Trump has put his most fervent supporters at risk of getting a deadly disease. Future historians will be astonished. Read more »

NFLPA president JC Tretter says NFL is putting season, players at risk with its coronavirus approach

NFL Players Association president JC Tretter said Tuesday the NFL is putting the 2020 season at risk with its coronavirus approach, calling on the league to better “prioritize player safety.” “Like many other... Read more »

Brazilian President Jair Bolsonaro says he tested positive for the coronavirus

RIO DE JANEIRO (AP) — Brazil’s President Jair Bolsonaro says he has tested positive for COVID-19 after months of downplaying the virus’ severity. Bolsonaro confirmed the test results while wearing a mask and... Read more »

Venice Film Festival forges ahead amid COVID-19 pandemic with reduced lineup

The show will go on for the Venice Film Festival in September, but with a few modifications due to the COVID-19 pandemic. Organizers said Tuesday that they are pushing forward with plans for... Read more »

Amtrak offers buy-one, get-one promotion on its sleeper trains amid COVID-19 — with a catch

Amtrak wants you to have sweet dreams the next time you travel — so much so that it’s sweetening the deal on its sleeper “roomettes.” The rail service is offering a buy-one-get-one-free discount... Read more »

Florida teen treated with hydroxychloroquine at home before dying of COVID-19, report says

FORT MEYERS, Fla. – The family of a 17-year-old Florida girl who died last month from COVID-19 treated her symptoms at home for nearly a week before taking her to a hospital, a... Read more »

Mookie Betts worried MLB coronavirus testing woes could prevent him from ever playing for Dodgers

During nearly four months away from the game, Mookie Betts said he “stayed away from baseball to keep myself sane.” It’s not hard to understand why. The 2018 American League Most Valuable Player... Read more »

Tom Hanks doesn’t get ‘how common sense has somehow been put into question’ with coronavirus

Read more »

Can Gov. DeSantis force Florida schools to reopen amid the coronavirus pandemic? Some school leaders seem doubtful.

PALM BEACH, Fla. — As concern about the state order spread online, some school leaders said: Not so fast. As Florida educators puzzle over how to start the new academic year, Gov. Ron... Read more »

Texas surpasses 200,000 coronavirus cases after 4th of July holiday weekend

AUSTIN, Texas – Texas reached 200,000 total COVID-19 cases Monday, just 17 days after crossing the 100,000 threshold, a figure that took the state nearly four months to hit. The grim milestone came... Read more »