FCC offers new COVID discount: Apply to save $50 on your monthly broadband internet bill

You may be eligible for a $50 monthly coronavirus pandemic discount on your home broadband bill starting Wednesday.

The Emergency Broadband Benefit Program was included as part of the roughly $900 billion COVID-19 relief package passed by Congress in December 2020 and signed by President Donald Trump. It set aside $3.2 billion for the Federal Communications Commission to cover the program.

Internet connectivity has been vital during the coronavirus pandemic as more Americans worked from home and more students attended school at home. “Families in every corner of the country have been struggling to get online throughout this pandemic. For those families, we now say help is around the corner,” FCC Acting Chairwoman Jessica Rosenworcel said in a statement last week.

More than 800 wired and wireless broadband providers are participating in the program, the FCC says. Among those are big names such as AT&T, Comcast, T-Mobile and Verizon.

What is the FCC’s broadband benefit?

The Emergency Broadband Benefit provides a discount of up to $50 a month toward broadband service for eligible households and up to $75 a month for households on qualifying tribal lands. Eligible households also can receive a one-time discount of up to $100 to buy a laptop or desktop computer or a tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase.

Sign-up for the program begins May 12; each eligible household can get one monthly service discount and one device discount.

How do I know if I am eligible for the broadband benefit?

You qualify for the Emergency Broadband Benefit (EBB) if you also qualify for the Lifeline program, the program that helps low-income Americans purchase broadband access. You also qualify if you are on Medicaid or the Supplemental Nutrition Assistance Program, or SNAP.

Any household with income at or below 135% of the federal poverty guidelines is eligible, as are those in the free and reduced-price school lunch program and school breakfast program. Also eligible: those who had a substantial loss of income since Feb. 29, 2020 and are at or below $99,000 for single filers and $198,000 for joint filers.

If you are behind on your current broadband bill, you may still be eligible for the benefit. Providers are not allowed to exclude if you have a current or past due debt on your account.

How do I sign up?

First, you can visit the Get Emergency Broadband site for more information on how to get the benefit. It will soon also have a search function to find providers near you.

It will also tell you what documents you need to prove your eligibility, such as a tax return, Social Security statement of benefits and a furlough notice, for instance.

Online and printable applications will be available on the Get Emergency Broadband site next week.

Some providers such as Q-Link are already signing up consumers. The FCC has a national list of participating companies. If you aren’t on a program like Lifeline, you will want to contact the companies directly. AT&T, for instance, has an EBB site; it plans to offer the discount on AT&T Mobility and Cricket wireless, as well as AT&T Internet.

Recipients of the benefit do not get the money directly. Your provider gets the money to cover the discount directly from the EBB.

How long will the broadband benefit last?

The program will end when the money runs out or six months after the Department of Health and Human Services declares an end to the COVID-19 health emergency, whichever comes first, the FCC says.

Once people start applying, the agency will assess the number of households and amounts disbursed to project the program’s length – and make public its projections.

The entrance to the Federal Communications Commission (FCC) building in Washington on June 19, 2015.

Assess whatever plan you sign up for to make sure you can afford it when the programs ends, because participating households will need to opt-in to continue getting services from their selected provider. When the program ends, they will be billed the general monthly rate.

Participants must be notified at least 60 days before the end of the program and providers must give participants at least 30 days notice before they will be charged a higher monthly bill without the discount.

A bill has been introduced in both houses of Congress called the Accessible, Affordable Internet for All Act, which would expand broadband funding as part of a national plan to connect unserved and underserved communities with affordable high-speed internet access.

But two senators, John Thune, R-S.D., and Roger Wicker, R-Miss., would like the Government Accounting Office to review the EBB before additional money is granted. “We believe proper oversight of this publicly funded program is critical to allowing Congress to thoroughly and carefully consider the program’s benefits,” they said in a letter to GAO head Gene Dodaro on April 29.

Follow Mike Snider on Twitter: @MikeSnider.

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