Brain and Spine Surgeons of New York navigates care in the era of COVID-19
In White Plains, New York, Brain and Spine Surgeons of NY (BSSNY) is one of the premier practices in the country for treating brain disorders, spine disorders, peripheral nerve disorders and chronic back pain. In light of New York’s struggle with COVID-19, the practice is taking every precaution to keep patients safe while continuing to perform its essential work.
Always responding to the most up-to-date reports by the CDC and from state and local government agencies, the group has instituted multiple new protective measures starting from the moment a patient makes an appointment. BSSNY screens every call for an appointment with questions about COVID-19 symptoms and history. Later, a BSSNY personal assistant will ask the questions again when calling to confirm appointments and upon patient arrival.
Additionally, all appointments are staggered to limit the number of people arriving at the same time, and BSSNY asks patients to come alone or with only one family member if needed. Prior to the appointment, the office will obtain as much of the patient’s paperwork as possible and will ask patients to complete any remaining paperwork prior to coming into the office.
To avoid unnecessary time in the waiting room, patients should call the office upon their arrival and wait in their vehicles. A personal assistant will call them to come up when the doctor is ready to see them.
For both patients and staff, mandatory temperature checks upon arrival and mandatory face masks add an extra layer of protection. Staff are also cleaning exam rooms and desks between each patient.
One of the most significant changes to BSSNY’s operations is the introduction of telehealth visits for patients who qualify. Not only are the visits convenient for patients, but they also ensure that patients only need to come into the office when absolutely necessary for medical reasons.
The group’s flexibility and adaptability ensure that patients can feel confident and safe about meeting their medical needs.
While COVID-19 has ushered in a new era of patient care, BSSNY’s doctors continue to make strides in other facets of health care. Assisted by the practice’s Research Department, BSSNY collects data from patient surveys, physicians, hospitals and outpatient records to better understand and improve its outcomes.
Several of those outcomes were included in two independent national studies, which both clearly demonstrate that BSSNY is outperforming the nation in key objective quality measures.
The first study, composed of a national clinical registry of 85 spine surgery practices, tracked patients’ pain, disability, and quality of life over time. The study revealed that BSSNY has (1) a lower than average complication rate (1.7% versus a national average of 5.2%), (2) a lower operating time for lumbar procedures and (3) a shorter hospital stay for cervical patients. In addition, one year after their surgery, BSSNY patients reported better overall health.
The second independent study analyzed national patient satisfaction data from over 350 medical practices of various specialties. The data showed that BSSNY ranked “superior” in 9 out of 10 patient satisfaction metrics.
The positive feedback is welcome, but BSSNY isn’t by any means ready to stop there. BSSNY doctors are continuously pushing toward new advancements in the field, as demonstrated by the recent acceptance of a paper by BSSNY President Dr. John Abrahams and BSSNY Research Director Rami Elsabeh into the Journal of Orthopedic Surgery and Techniques.
Titled Increased Spinal Lumbar Fusion with Combined Magnetic Field (CMF) Bone Growth Simulation, the paper assesses the effectiveness of bone growth stimulation in the recovery of lumbar fusion patients.
BSSNY takes its role as a leader in the field seriously, and doctors from the practice make great efforts to spread their knowledge to others who may benefit. The group was recently invited to present an abstract at the 2020 Spine Summit, an annual meeting of industry leaders to share best practices and new developments.
Based on the abstract, the presentation detailed how preoperative exercise history could be a possible risk factor for spinal fusion patients. The study results demonstrate that patients who exercise more frequently prior to their surgery appear to be more likely to return to work after surgery.
With capable specialists at the forefront of brain and spine care combined with the utmost concern for their patients as individuals, BSSNY is well-poised to continue making strides and improving lives — even during the COVID-19 pandemic.
For more information about how Brain and Spine Surgeons of NY utilizes advanced techniques to save lives and eliminate pain while keeping patients safe in the COVID-19 era, visit https://www.bssny.com/.